Shipping Policy

Shipping Policy
Effective Date: 14 August 2025

At Sanaina Ltd, we aim to deliver your order quickly and reliably. This policy explains our delivery options and timeframes for orders placed on sanaina.co.uk and sanaina.com.

 

1. Delivery Options & Timeframes

• Standard Delivery (2–4 Business Days)
  Your order will be delivered within 2 to 4 business days from the date of dispatch.

• Next Day Delivery
  Available for orders placed Monday to Saturday before the cut-off time stated at checkout. Orders placed after the cut-off time or on Sundays will be processed the next working day.

2. Dispatch Times

• Orders are usually dispatched within 1 business day of being placed, subject to stock availability.

• During busy periods, dispatch may take slightly longer.

3. Delivery Charges

• Delivery charges will be displayed at checkout before you confirm your order.

• Promotional offers for free delivery will be clearly stated on our Sites when available.

4. Delivery Areas

• We deliver across the UK.

• International delivery may be available — please contact us for a quote before ordering.

5. Delivery Issues

• If your order is delayed, lost, or arrives damaged, please contact us at info@sanaina.com.

• We may ask you to provide photos of any damaged packaging or items.

Contact for Delivery Enquiries:
Email: info@sanaina.com
Address: Sanaina Ltd, 82a James Carter Road, Mildenhall, United Kingdom, IP28 7DE