Kiara

We want you to be completely satisfied with your purchase from Sanaina. If you are not fully happy, you may return your item under the conditions below:

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  Items must be unused, unworn, and in their original packaging with all tags attached.
  
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  You must request a return within 14 days of receiving your order.
  
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  For hygiene reasons, we cannot accept returns on earrings, undergarments, or any custom-made products.
  
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  To request a return, please email us at info@sanaina.com
  with your order number and reason for return.
  
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  Once we receive and inspect your returned item, we will issue a refund to your original payment method within 7–10 working days.
  
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  Customers are responsible for return postage costs unless the item is faulty or incorrect.